Privacy Policy

We collect information you provide directly and information generated through your use of the platform:

• Account information — name, email address, company, role, and trade for the accounts we provision.
• Project content — documents, drawings, specifications, and related files you or your team upload to a project.
• Usage data — questions asked, responses generated, and interactions used to operate and improve the service.
• Technical data — log data, device and browser information, and cookies necessary to keep you signed in and secure the platform.

We use the information we collect to:

• Provide, operate, and maintain the platform and its AI-assisted features.
• Analyze uploaded project documents to generate responses to your queries.
• Authenticate users, secure accounts, and prevent misuse.
• Communicate with you about your account, support requests, and service updates.
• Improve platform reliability, accuracy, and performance.

We do not sell your personal information. We share data only with service providers who help us operate the platform (such as hosting, storage, and AI processing providers), and only to the extent necessary to deliver the service. These providers are bound by confidentiality and data-protection obligations.

Project content is accessible to members of your firm and to collaborators (such as contractors or manufacturer reps) whom your firm explicitly grants access. We may disclose information if required by law or to protect the rights, safety, and security of users and the platform.

We use industry-standard safeguards — including encryption in transit, access controls, and secure cloud infrastructure — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work continuously to protect your data.

We retain account and project information for as long as your account is active or as needed to provide the service. Upon request or account closure, we will delete or anonymize your data unless we are required to retain it for legal, accounting, or legitimate business purposes.

Depending on your location, you may have the right to access, correct, export, or delete your personal information. You can also request that we restrict certain processing. To exercise these rights, contact us using the details below.

We may update this Privacy Policy from time to time. Continued use of the platform after changes are posted constitutes acceptance of the updated policy. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how your data is handled, contact us at [email protected].